Privacy Policy

When you place an order, create an account, or use our repair services, we collect the following information: • Full name • Phone number • Email address • Shipping/delivery address • Payment transaction details (PromptPay reference, bank transfer slip, card authorization) • Device information for repair tracking (serial number, defect notes) We only collect information necessary to process your order and provide our services.

Your information is used solely for: • Processing and fulfilling your orders • Communicating order status updates via email • Providing repair and maintenance service tracking • Verifying payments and preventing fraud • Improving our products and services We never sell your personal data to third parties.

All customer data is stored securely in our database with encryption. Payment information is processed through certified payment gateways (PromptPay, bank transfer, Stripe). We do not store full credit card numbers on our servers. Access to personal data is restricted to authorized personnel only.

We comply with applicable data protection laws including: • Thailand's Personal Data Protection Act (PDPA) • General Data Protection Regulation (GDPR) for EU customers Our data practices follow the principles of lawfulness, fairness, transparency, and purpose limitation. You have the right to know what data we hold, request access, correction, or deletion of your personal data at any time.

Under data protection laws, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data (right to be forgotten) • Withdraw consent for marketing communications • Lodge a complaint with the data protection authority To exercise these rights, contact us at jm505computers@gmail.com.

If you have questions about this Privacy Policy or how we handle your data, please contact us: JM505 Computer Service Co., Ltd. 1056/100, Casa City Ramkhamheang Road, Huamak, Bangkapi, Bangkok 10240, Thailand Phone: 061-394-8162 (Eng) · 062-519-5590 (ไทย) Email: jm505computers@gmail.com